Troubleshooting Android

Troubleshoot iOS

Use this page to troubleshoot common Meddly issues on Android, including app crashes, camera or microphone permissions, recording failures, and upload or connectivity problems.

  • Google Sign-In isn't working

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  • Recordings or downloads aren't appearing in my gallery (Android 13+)

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  • The app is killed by the system during recording or uploading

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  • The camera preview or recording orientation is incorrect

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  • The app asks for storage permission but I already granted it

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  • The app shows "Camera Permission Denied" or "Microphone Permission Denied"

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  • Location permission is denied and I can't connect to events

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  • I can't select a photo for my event cover or profile picture

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  • My recording didn't save to my camera roll or photo library

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  • The camera preview is black or frozen

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  • Uploads fail repeatedly

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