Troubleshooting iOS

Troubleshoot Android

Use this page to fix common Meddly issues on iPhone and iPad, including app crashes, camera or microphone permissions, recording failures, and upload or connectivity problems.

  • The photo picker only shows some of my photos with "Limited Access"

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  • Apple Sign-In isn't working

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  • A permission shows as "Restricted" and I can't enable it

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  • The app closes or freezes during a long recording

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  • The app shows "Camera Permission Denied" or "Microphone Permission Denied"

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  • Location permission is denied and I can't connect to events

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  • I can't select a photo for my event cover or profile picture

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  • My recording didn't save to my camera roll or photo library

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  • The camera preview is black or frozen

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  • Uploads fail repeatedly

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